How In-Store Pickup Works

Shopping online at RJ Paddywacks is easy. Our website is designed for in-store pickup only, so you can reserve what you need and grab it on your schedule.

1. Place Your Order Online

Browse our online shop, add items to your cart, and complete checkout just like a normal online purchase.

✔️ Payment is completed online
✔️ No shipping fees
✔️ No minimum order required

2. Order Processing & Pickup Time

Once your order is placed, our team will begin pulling your items from the store.

⏱ Estimated pickup time:
Same day during business hours for most orders
(Some large or frozen orders may take a little longer)

If we need more time or have a question, we’ll contact you.

3. Come Pick Up Your Order

When your order is ready, stop by the store during normal business hours.

📍 Pickup location:
RJ Paddywacks Pet Outfitter at 400 E Valley Rd K-1, Carbondale, CO 81623
(Please come inside — just let a team member know you’re here for an online pickup.)

🅿️ Parking:
Customer parking is available directly in front of the store.

4. What to Bring

Please bring:

1. Your order confirmation email

If someone else is picking up your order, let us know their name at checkout.

5. Store Hours & Contact

🕘 Store Hours:
Monday-Friday: 9:00 AM – 6:30 PM
Saturday-Sunday: 10:00 AM – 5:00 PM

📞 Questions or changes?
Call us at: 970-963-1700

We’re happy to help.

Important Notes

A. 🚫 We do not offer shipping at this time

B. ❄️ Raw frozen items must be picked up promptly

C. 🛍 Orders not picked up within a reasonable timeframe may be restocked

Why We Do It This Way

Keeping pickup local allows us to:

A. Maintain product freshness

B. Ensure accurate inventory

C. Provide better service in-store

Thank you for supporting your local, independent pet store.